Saimei always adheres to the service concept of "Customer is God". Every detail reflects our intentions. We are creating customer satisfaction, setting up a "professional, efficient and intimate" customer service team to provide customers with comprehensive OEM/ODM supporting services.
Saimei set up a special market center with more than 30 personnel to provide pre-sale management for customer service, such as product structure, product planning, pre-punching, package design and other services. In order to do a good job in customer product service, Saimei set up a special sales support department (technical service department) and after-sales service department (customer service department) to provide customer service. For product copywriting and audit checks, product knowledge training, product promotion, order management, customer production process follow-up and communication, delivery management and other services.
In order to meet the different and multi-dimensional needs of customers, Saimei not only guarantees strong production capacity and high-quality product supply, but also provides package purchasing, warehousing management, etc. to realize the dream of cosmetics brand for customers and meet different types of customers, such as daily chemical line, special counter, small shop, online shopping, electricity, etc. Purchasing, professional lines and so on, to truly achieve high-quality services to add value to the product, to provide all-round "one-stop" service from product development to finished product production, management, warehousing, to successfully solve the worries of customers and friends'brand!